Making the right decisions under time pressure
Who's on call? Is the technician available or already at another emergency?
Customers expect immediate help. Every minute of delay worsens the situation and the review.
Important details get forgotten in stressful situations. Work hours and materials aren't recorded correctly.
Optimized for fast response times
The system knows the on-call schedule and sends jobs directly to the available technician.
Real-time traffic data shows the quickest route. Customers see the estimated arrival time.
Distinction between on-call time and active work time. Everything correctly recorded for billing.
Technicians document via voice input. AI creates professional service reports from it.
New emergencies appear instantly on the phone. One click to accept or decline.
If one technician doesn't respond, the next on-call technician is automatically notified.
Faster, more reliable, more professional
Real examples from practice
Customer calls, dispatcher enters address, system finds nearest on-call technician, technician receives push, heads out, customer sees ETA - all in under 2 minutes.
On cold days, requests explode. ManoPlan automatically prioritizes by urgency: elderly, sick, and families with children first.
A supermarket without power loses refrigerated goods by the minute. ManoPlan shows the electrician on the way what parts they might need.
“Our emergency response time has been cut in half. Customers write enthusiastic reviews about our fast help.”