Dispatch
Assignment of jobs to employees considering qualifications, availability, and location.
Dispatch in field service describes the process of optimally assigning service orders to available technicians. Factors such as qualifications, current position, workload, and customer preferences are considered. Efficient dispatch minimizes empty trips and maximizes the productivity of the entire team.
In Practice
The ManoPlan Dispatch Board shows all technicians and time slots at a glance. Drag and drop to assign jobs to the optimal employee.
Benefits with ManoPlan
Visual dispatch planning
Automatic suggestions
Real-time availability
Skill-based assignment