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ManoPlan Tutorial – The Customer File

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Everything about a customer on one page: key figures, contacts, jobs, quotes, assets, notes and communication.

Learning Goal

Everyone on the team instantly knows where a customer stands.

Contents

1

The customer file starts with key figures: number of jobs, total revenue and open amounts. Next to it contact details, contact person and quick actions like new job or quote.

2

Below follow the latest jobs and quotes with status, the customer’s assets plus location and statistics.

3

Notes record specifics – such as access instructions or warnings for the technician. The communication section shows every email and text message sent to the customer.

4

The complete job history can be filtered and exported.