Documentation

Create Your First Job

How to create your first service job

Jobs are the heart of ManoPlan. In this guide, you'll learn how to create a new job, assign it to a technician, and configure the most important settings.

Job Details

Basic information about the job

Select Customer

Choose an existing customer or create a new customer record.

New customers can be created directly in the job form.

Category

The type of work (e.g., Heating, Electrical, Plumbing, Maintenance).

HeatingElectricalPlumbingHVACMaintenanceEmergency

Description

Detailed description of the work to be performed.

The more detailed the description, the better the technician can prepare.

Priority

Low - Can wait
Normal - Standard job
High - Time-critical
Urgent - Handle immediately

Scheduling

When should the job be performed?

Time Slot

Choose an available time slot for the job.

Estimated Duration

How long will the job likely take?

Assign Technician

Optional: Assign the job directly to a technician.

Materials & Tools

What is needed for the job?

Material Sets

Select predefined material sets for this job type.

Special Tools

Add tools that need to be reserved.

Material sets can be predefined in settings to save time.

Customer Notification

Inform the customer about the appointment

Send email confirmation
Send SMS reminder
No automatic notification

Customers can confirm or reschedule the appointment via a link in the email.

Job Workflow

How a job progresses through different phases

1

New

Job was created but not yet scheduled

2

Planned

Job was assigned to a time slot and technician

3

Confirmed

Customer has confirmed the appointment

4

En Route

Technician is on the way to the customer

5

In Progress

Work is being performed

6

Completed

Work was finished and documented

7

Billed

Invoice was created

Tips for Efficient Jobs

  • Use templates for recurring job types
  • Store customer history for better service
  • Group jobs by region for optimal routes
  • Schedule buffer time between jobs

Next Steps

Create Your First Job

Get started with your first job in ManoPlan now